Our most important asset is our customers' trust. Keeping their information secure is a top priority for all of us at LBP. Here then, is our promise to our individual customers:
We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
We will limit the collection and use of customer information to the required minimum to deliver superior service to our customers and that include advising our customers about our products, services and other opportunities, and to administer our business.
We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information.
We will not reveal customer information to any external organization unless we have previously informed the customer, have been authorized by the customer, or are required by law.
We will always maintain control over the confidentiality of our customer information. We may, however, facilitate relevant offers from reputable companies. These companies are not permitted to retain any customer information unless the customer has specifically expressed interest in their products or services.
LBP only requests your personal and financial information at the time that you register to use our services. In which case you will be asked to provide the following:
- User ID and a Password that you create.
- First and last name and e-mail account information.
LBP aggregates information and allows you to transfer funds from bank accounts that you have with various banks. In order to provide our services, it is necessary for LBP to access your third party accounts at financial institutions on your behalf. To enable this access, you will need to provide us with all such information that is required by your financial institution, such as bank account numbers. We will use this information only on your behalf, to access your third party account and to carry out your instructions. Please know that when you provide us with your financial institution passwords, this information is completely encrypted in a manner that makes the actual password inaccessible to both LBP and its employees.
Your LBP password is always encrypted. Your Financial Institution Passwords are encrypted.
Your LBP password is your private key into your account. You must never share it with anyone and you should change it periodically. You can change your password at any time by clicking on "Change Password".
After you have finished accessing your LBP account, please remember to log off. This prevents someone else from accessing your account. We will continuously assess ourselves to ensure that customer privacy is respected.
We will conduct our business in a manner that fulfills our promise. The information and materials contained in these pages are subject to change. You can review this policy and any updates at any time by clicking on Privacy Policy and then clicking on Security Policy.