TERMS AND CONDITIONS

1.      INTRODUCTION

1.1.      LAND BANK OF THE PHILIPPINES is a government financial institution duly organized under and by virtue of Republic Act No. 3844, as amended, with office address at LandBank Plaza, 1598 M. H. Del Pilar Street corner Dr. J. Quintos Street, Malate, Metro Manila, Philippines (hereinafter referred to as “LBP”). LBP owns and maintains the Website and offers you access to and use of the Website and the opportunity to avail of the services displayed or offered on the Website subject to the Terms and Conditions set out below and elsewhere in the Website (hereinafter referred to as "the Terms and Conditions"). You must accept and agree to abide by the Terms and Conditions before accessing or using the Website or availing of any of the Facilities, products or services offered on the Website.

1.2.      Please read the Terms and Conditions carefully. The access and use of the Website means that you agree to accept and abide by the Terms and Conditions. In case you do not agree to accept and abide by the Terms and Conditions, please do not access or use this Website or any page thereof and please do not avail of any of the services offered on or through the Website.

1.3.      Please note that by clicking on "I AGREE" it will be deemed that you have read and understood the Terms and Conditions and that you agree to accept and abide by the Terms and Conditions.

1.4.             LBP may in its discretion alter, add to or delete the Terms and Conditions from time to time without any prior notice. It is your responsibility to ensure that periodically on every occasion that you access or use the Website or any Facility, product or service displayed or offered on the Website that you return to this page and review the Terms and Conditions for any alterations, additions or deletions. Unless otherwise specified by LBP, all alterations, additions and deletions shall take effect automatically and be binding on and from the day they are posted on the Site. By continuing to access or use the Website or any Facilities, products or services offered on the Website, you will be deemed to have agreed to accept and be bound by such altered, added to or deleted Terms and Conditions. If you do not agree to the alterations, additions or deletions, you should discontinue accessing or using the Website or availing of any Facilities, products or services on the Website (other than those which have already been availed of by you prior to such alterations, additions or deletions).

2. DEFINITIONS AND INTERPRETATIONS

2.1.     Under these Terms and Conditions (including the Introduction above), unless the context otherwise requires, the following words and phrases shall have the meanings assigned to them hereunder -

Alerts” means notices relating to various matters issued or to be issued by LBP to you from time to time e.g. notices of aborted transactions, reminders for amended to instructions.

Affiliate” shall mean and include any company that is a subsidiary of LBP or a Person under the control of LBP. In this definition “control” means the direct or indirect control of 10% or more of the ownership, voting rights or equity of the concerned entity.

Alliance Partner” means any Person or Business Firm, other than LAND BANK OF THE PHILIPPINES, who is allowed to display content or offer any Facility on the Website by virtue of a Remittance Tie-up Agreement, e.g.: foreign correspondent/depository banks, money service companies or exchange houses offering facilities.

"Call Centre" means the call center that may be set up by LBP or a Service Provider to assist Visitors in connection with the Website including the Facilities displayed or offered thereon and any transactions entered into or proposed to be entered into by the Visitors in respect of such Facilities.

"Customer" means a User who avails or seeks to avail of any Facility. In case the Customer is a company or other corporate body, the Board of Directors or the person/s having substantial power of management and control over such corporate body shall authorize specific person/s (hereinafter referred to as Registered User and defined in the following paragraph) who will be allowed to have access to the LBP Inward Remittance System and the said authorization by means of a Board Resolution, Power of Attorney or Mandate, as the case may be, will be registered with LBP.

Customer Account” means the Savings Account and/or any other type of account so designated by LBP to be eligible account(s) for operation of the LBP Inward Remittance System. The account(s) for which LBP Inward Remittance System is availed should be in the name of the Customer.

Customer Information” refers to the information about the Customer obtained in connection with the LBP Inward Remittance System.

"Customer ID" means the user identification chosen by the Customer and registered by the Website, which along with the Customer Password, will enable the Customer to –

         i.            avail of Facilities and enter into transactions in respect of the Facilities offered on the Website,

       ii.            access one or more Customer Accounts, download application forms for Facilities, register a change in address or any customer information, change in beneficiary details, settlement modes, remittance instructions, make online applications; and

      iii.            Do such other acts as the Website may permit.

"Customer Password" means the password chosen by the Customer and registered by the Website which, along with the Customer ID, will enable the Customer to –

         i.            avail of Facilities and enter into transactions in respect of the Facilities offered on the Website,

       ii.            access one or more Customer Accounts, download application forms for Facilities, register a change in address or any customer information, change in beneficiary details, settlement modes, remittance instructions, make online applications; and

      iii.            Do such other acts as the Website may permit.

"Facility" means any present and future product, service or facility displayed or offered on or through the Website (by LBP) and includes inward remittance facilities, tracking facilities, customized News and advisory and assistance services.

"Person" includes an individual, a company, a body corporate, an association of persons (whether incorporated or not), a trust, a partnership firm, a society and the government.

"Registered User" means any Visitor who has registered himself with the Website but who has not entered into any transactions in respect of the services and products offered on the Website. The term “Registered User” includes every Customer.

"Registered User ID" means the user’s valid ID that is chosen by the Registered User and registered by the Website for access to the Website.

"Registered User Password" means the password that is chosen by the Registered User and registered by the Website for access to the Website.

"Service Provider" means a Person who provides a service to LBP in order to enable LBP to operate and/or maintain the Website, provide any feature on the Website or provide any Facility that shall be provided by LBP.

T-PIN” is an abbreviation for Personal Identification Number and means a password that may be allotted by LBP to a Customer to enable him to perform such activities as LBP may permit over the telephone through the Call Centre or otherwise, e.g. give instructions or inquire about account status

"The Terms and Conditions" means the terms and conditions set out above and below and also all other terms and conditions contained elsewhere on the Website from time to time.

"Visitor" means any person who accesses or visits the Website, whether or not such person has registered himself as a Registered User. The term "Visitor" shall include every Registered User and Customer.

"The Website" means the Website presently maintained by LBP at www.lbpeasypadala.com, and includes the pages of the Website and any applets, software and content contained in the Website.

2.2.       The following guidelines shall apply in the interpretation in the Terms and Conditions, unless repugnant to the context or meaning thereof, -

i. Reference to a particular gender shall be deemed to include a reference to the other genders; and

ii. The singular shall include the plural and vice versa; and

iii. The word "includes" should be construed as if the words "without limitation" appear thereafter.

All Transactions are entered into in reliance on the fact that the Terms and Conditions and all other terms and conditions specified are to be read together.

3.      WEBSITE

3.1.      The Website primarily facilitates the display and offering of Facilities by the Alliance Partners, Affiliates and/or LBP on a no-liability and no-obligation basis as regards LBP. Information and Facilities on the Website may be displayed and offered in a phased manner at the discretion of LBP. From time to time, LBP shall have the right to introduce new information and Facilities and add to, modify, suspend or withdraw any information or Facility or the terms thereof in whole or in part without any prior notice.

3.2.      If any of the Terms and Conditions is not acceptable to you or you disagree with any material on the Website, your sole and exclusive remedy is to discontinue using the Website.

4.      ELIGIBLE USERS

4.1.      In order to access and use the Website and avail of any Facility you must be an individual of at least 18 years of age who can enter into legally binding contracts under applicable law or a corporation, trust, association of persons or firm which can enter into legally binding contracts under applicable law. In case of a corporation, trust, association of persons or a firm, you must be authorized to agree to the Terms and Conditions and to access, use and avail of the Website and the Facilities. If you do not qualify, please do not access or use the Website or the Facility.

4.2.      Any Person in countries anywhere in the world (referred hereinafter as “Remittance Source”), may access, use and avail of the Website and the Facilities only to the extent the domestic laws of such countries permit them to access, use and avail of the Website and the Facilities. You agree that you will be solely and absolutely liable for any liability incurred by you in this regard and you will indemnify LBP against any liability incurred by LBP in this regard.

5.      REGISTRATION, INFORMATION (IDS AND PASSWORDS) AND SECRECY

5.1.       Only limited access to the Website is available to non-registered Visitors. Non-registered Visitors may not be permitted to avail of the Facilities. In order to obtain increased access to the Website and in order to avail of the Facilities, you are required to register on the Website as a Registered User.

5.2. You agree -

                         1.            To provide true, accurate, current and complete information about yourself as prompted by the registration form on the Website, and

                         2.            From time to time, to maintain and update this information to keep it true, accurate, current and complete at all times.

You shall indemnify LBP for any losses caused to LBP due to any information provided by you to LBP being untrue, inaccurate, not current or incomplete in any respect, and LBP shall not be responsible for any losses sustained by you due to any information provided by you to LBP being untrue, inaccurate, not current or incomplete in any respect. If any information provided by you is untrue, inaccurate, not current or incomplete, LBP has the right to terminate your registration and refuse you access to or use of the Website or any Facilities.

5.3.      Subject to the Terms and Conditions, upon registration as a Registered User the Website will register your Registered User ID and Registered User Password.

5.4.      You will be solely and absolutely responsible for maintaining the secrecy and confidentiality of all your IDs and passwords (including T-PIN) and you will be fully and absolutely responsible and liable for all transactions and activities that occur under your ID and password including any unauthorized use or misuse of your ID and/or password. You will be responsible and liable if any third party gains access to the Website or any Facility through the use of your ID and/or password, and you hereby agree to indemnify LBP and hold LBP harmless against any liability, costs, damages, claims, suits and proceedings based upon or relating to such unauthorized access and use. Without prejudice to the aforesaid, you agree to -

1.       immediately notify LBP via e-mail and telephone at the e-mail addresses and telephone numbers listed in the Website, (or through the Call Centre if available), of any suspected loss, theft, unauthorized usage of the ID or password, any other breach of security, or any receipt by you of confirmation of a transaction, fund transfer or other activity which you did not authorize; or any inaccurate information in your account balances, or your beneficiary/ies’ account/s balances or transaction history and

2.       Make sure that you logout from the Website at the end of each session.

5.5.      Any transaction or activity pursuant to use of your ID or Password shall be deemed to be your transaction or activity and LBP shall have no obligation to verify the authenticity of any such transaction or activity. LBP shall not be responsible for any mistake or error made by you in keying in the transaction or activity as to the nature of the transaction / activity, with respect to any facts or figures or otherwise.

5.6.       If you forget your ID, you can send a written request to LBP at the address provided on the Website or send e-mail message (or such other message as LBP may specify), giving your date of birth and/or such other information or transaction details satisfactory to LBP. If LBP is satisfied with the identification you provided (which satisfaction shall be entirely at the discretion of LBP), LBP shall send the ID to your e-mail address registered with LBP. You shall be responsible for continuing to maintain this e-mail address. LBP shall not be liable if it declines to furnish the ID by reason of it not being satisfied as to your identity.

5.7.       If you forget your password, you can send a written request to LBP at the address provided on the Website or send e-mail message (or such other message as LBP may specify), giving your date of birth or such other information satisfactory to LBP. LBP may, subject to verification and satisfaction as stated above, instead of sending you your password, generate a new password for you which shall be communicated to you at the e-mail address provided by you. For your security, you must change this password as soon as it is received by you, and until then this password shall be deemed to be your password and you will be responsible and liable for all transactions pursuant thereto. Upon generation of the new password, LBP shall discontinue the use of the old password. However, you shall be responsible and liable for all transactions that are carried out by the use of the old password, till the time of discontinuation of the old ID or old password.

5.8.      Notwithstanding anything stated elsewhere in the Terms and Conditions, and despite correct use of your ID and password, LBP shall be entitled in its sole discretion (but shall not be bound) to seek offline and/or additional written or other confirmation from you of any instruction, transaction or activity as LBP may deem fit.

5.9.      In the event that the certifying authorities and other infrastructure contemplated under any law (for the time being is in force) for ensuring secure electronic records and secure digital signature notify LBP of the same. LBP shall have the right to require you to communicate instructions and authorize and execute transactions and other activities by means of such secure electronic records and secure digital signatures in addition to, or in place of, the use of password(s).

6.      CONDUCT OF VISITORS, REGISTERED USERS AND CUSTOMERS

6.1.      You shall NOT -

         i.            restrict or inhibit any other person from accessing, using and enjoying the Website or the Facilities;

       ii.            use the Website for any purpose that is unlawful in any jurisdiction or not permitted by the Terms and Conditions;

      iii.            modify, copy, distribute, transmit, display, perform, publish, license, create derivative works from, transfer or sell any information, designs, logos, trademarks, software, Facilities, products or services obtained on or through the Website, except as permitted by the copyright owner or other right holder thereof;

     iv.            post or transmit any unlawful, fraudulent, libelous, defamatory, obscene, pornographic, profane, threatening, abusive, hateful, offensive, or otherwise objectionable information or statement of any kind including, without limitation, any information or statement constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any local, state, national, foreign or other law;

       v.            post or transmit any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or schemes or other unsolicited commercial communication (except as otherwise expressly permitted by LBP) or engage in spamming or flooding;

     vi.            post or transmit any information or software which contains a virus, Trojan horse, worm or other harmful component;

    vii.            post, publish, transmit, reproduce, distribute or in any way exploit any information, software or other material obtained from or through the Website for commercial purposes (other than as expressly permitted by the provider of such information, software or other material);

  viii.            upload, post, publish, transmit, reproduce or distribute in any way, information, software or other material obtained on or through the Website which is protected by copyright or other proprietary right, or derivative works with respect thereto, except as permitted by the copyright owner or other right holder thereof;

     ix.            upload, post, publish, reproduce, transmit or distribute in any way any component of the Website itself or derivative works with respect thereto, except as permitted by LBP or the copyright owner or other right holder thereof, the Website being copyrighted under the relevant laws;

       x.            attempt to decompile or reverse engineer any of the software available on the Website;

     xi.            Make any attempt to hack into the Website or otherwise attempt to subvert any firewall or other security measure of the Website and if you become aware of any shortcoming in the security on the Website you shall forthwith inform LBP of the same in writing.

6.2.      If the Website contains bulletin boards, chat rooms, access to mailing lists or other message or communication facilities (collectively, "Fora"), you agree to use the Forums only to send and receive messages and material that are proper and related to the particular Forum.

6.3.      You shall use any software provided on, by or through the Website only for the purposes for which it has been provided to you and for no other purpose.


7. OTHER TERMS

7.1.      LBP shall not be under any duty to assess the prudence or otherwise of any instruction or transaction given or entered into by you.

7.2.      LBP shall be entitled, in its sole and absolute discretion, to refuse to comply with all or any of your instructions without assigning any reason.

7.3.      You cannot cancel any instructions once provided, save and except as specifically detailed on the Website. Additionally, when you place a request to cancel an instruction or a transaction that has been authorized by you, such cancellation is not guaranteed by LBP. Such instruction or transaction will only be cancelled if your request for cancellation is received and acted upon before the instruction or transaction has been executed.

7.4.      LBP, Affiliates and Alliance Partners shall have the right to, and you hereby authorize LBP, Affiliates and Alliance Partners to verify any information provided by you.

7.5.      LBP shall endeavor to take reasonable measures, which may include encryption, to ensure that your personal information is not disclosed to any person except to LBP, Affiliates, Alliance Partners, Service Providers and other persons to whom the information may be provided as per LBP's Privacy Policy and other persons specified by you. However, the Internet is an open system and LBP cannot, and does not, guarantee that the personal information that you furnish will not be intercepted or accessed by others and decrypted. LBP, Affiliates, Alliance Partners and Service Providers shall not be liable or responsible should any confidential or other information provided by or pertaining to you (including credit card numbers, bank account numbers, passwords, personal identification numbers, IDs, transaction details, etc.) be intercepted and subsequently used by an unintended recipient.

8.      DISCLAIMERS

8.1.      Access and use of the Website and the Facilities is entirely at your own risk. The Website, including any content or information on it, any related or linked site and all Facilities, products and services displayed, provided, availed of, licensed or purchased on, through or via the Website are provided "as is," without any representation or warranty of any kind, either express or implied, including without limitation, any representation or warranty for accuracy, continuity, uninterrupted access, timeliness, sequence, quality, performance, fitness for any particular purpose or completeness. Specifically, LBP disclaims any and all warranties including, but not limited to -

1.       any warranties concerning the availability, accuracy, usefulness, or correctness, currency or completeness of information, Facilities, products or services and

2.       any warranties of title, warranty of non-infringement, freedom from computer virus, warranties of merchantability or fitness for a particular purpose, other than those warranties which are incapable of exclusion, restriction or modification under the laws applicable to the Terms and Conditions.

LBP has not verified and shall not be liable or responsible for any content or other information on the Website or on websites linked to or with LBP. LBP does not, in any way, certify or warrant the performance, operation, content or availability of the Website or such other websites. Although LBP adopts security measures that it considers appropriate for the Website, it does not assure or guarantee that no person will overcome or subvert the security measures and gain unauthorized access to the Website or any Customer Accounts. LBP shall not be responsible or liable if any unauthorized person hacks into or gains access to the Website, any Facility or your accounts; and you shall be liable and responsible for the same.

8.2.      This disclaimer of liability applies also to any damage or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.

8.3.      The information and views contained herein are based on information available and believed to be correct to the best of our knowledge. Although due care has been exercised to verify the accuracy of the information, neither LBP.com and its information suppliers assume responsibility for the accuracy or for any loss arising out of any information contained herein.

8.4.      LBP operates and offers the Website strictly on a no-liability basis and LBP shall not be liable to you or any other third party for any direct, indirect, incidental, special, exemplary, punitive, consequential or other damages (including without limitation loss of profits, loss or corruption of data, loss of goodwill, work stoppage, computer failure or malfunction, or interruption of business) under any contract, negligence, strict liability or other law or theory arising out of or in connection with the Website, or any Facilities, products or services mentioned or advertised on or accessed or availed on or through the Website or any contract or transaction entered into or executed in pursuance thereof (however arising, including negligence) or resulting from the use of or inability to use, access or avail of the Website, any Facility, service or product or out of any breach of any warranty. Under no circumstances shall LBP be liable for any damages whatsoever whether such damages are direct, indirect, incidental consequential and irrespective of whether any claim is based on loss of revenue, investment, production, goodwill, profit, interruption of business or any other loss of any character or nature whatsoever and whether sustained by you or any other person.

8.5.      If any disclaimers or limitation of liability in the Terms and Conditions are held to be unenforceable, the maximum liability of LBP to you shall not exceed the amount of fees paid by you to LBP for the Facilities, products or services that you have ordered or availed of on or through the Website.

 

 

8.6.      Delays in the Transactions and Non-Liability for Damages


While LBP shall endeavor that your instructions and your transactions pursuant to Facilities provided by LBP are communicated, carried out and/or performed promptly, LBP does not guarantee that any instruction will definitely be communicated or carried out or that any transaction will definitely be performed; and LBP shall not be responsible for any delay in communicating, carrying out or perform of any instruction or transaction due to any reason whatsoever, including inaccuracy of data provided by you, particular beneficiary’s name, address and account number, and by reason of failure of operational systems due to, but not limited to virus attacks, natural calamity, floods, fire and other natural disasters, legal restraints, faults in the telecommunication network or network failure, software or hardware error, labor problem, strike or any other reason beyond the control of LBP

8.7.      LBP shall not be responsible for any inability to access the Website or any use or misuse of the Website.

8.8.      Any search results displayed by or on the Website are automated and cannot be screened. Accordingly, LBP assumes no responsibility for the accuracy or otherwise of any search results or of the content of any site included in the search results or otherwise linked to the Website.

8.9.      LBP shall not be responsible for any unauthorized interception of e-mail to or from you or LBP.

8.10.      A possibility exists that the Website could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions or alterations could be made by third parties to the Website. Although LBP and its Service Providers attempt to ensure the integrity of the Website, they make no guarantee whatsoever as to its sequence, timeliness, completeness, correctness or accuracy. In the event that such an inaccuracy or incompleteness arises, please inform LBP so that it can be corrected.

9.      TERMS OF SUPPLY OF FACILITIES - GENERAL

9.1.      Where any Facility is provided by LBP itself, it is expressly mentioned on the Website. LBP offers its Facilities strictly on a no liability basis. Accordingly, while LBP shall endeavor to offer such Facilities as per their terms, no claim shall lie against LBP, and LBP shall not be liable to you or to any Person, in the event of non-provision of any Facility or delay or omission to do any act pursuant to any Facility provided by LBP or on any other account whatsoever. You should avail of Facilities provided by LBP only if you are agreeable to the above.

9.2.      In order to avail of specific Facilities, you may have to agree to other terms and conditions in addition to the Terms and Conditions and may also have to execute agreements, powers of attorney and other writings and abide by the specified procedures.

9.3.      All your rights and remedies and all maintenance, update, warranty, liability or any other obligations related to any Facility, if any, shall be governed by the applicable terms, policies and procedures of the concerned Alliance Partner and LBP shall not be liable or responsible for the same in any manner. You shall have no claim, rights or remedies whatsoever against LBP in respect of any Facility availed or sought to be availed by you from any Alliance Partner.

9.4.      You agree that all information you provide to LBP will be accurate, complete and current. You agree not to hold LBP liable for any loss or damage of any sort incurred as a result of any such dealings with LBP.

9.5.      You agree to pay all charges incurred by users of your ID and password and credit card or other payment mechanism at the prices in effect when such charges are incurred.

9.6.      The records of access, instructions, transactions and other activities maintained or caused to be maintained by LBP through its or a third party's computer systems or on tape or other recording or storage device or otherwise shall be admissible in evidence, shall not be challenged by you and shall be accepted as genuine, accurate, conclusive and binding for all purposes including the recording of the time thereof.

9.7.      LBP shall try to ensure that all information that is provided on the Website with respect to the Facilities, products and services that are offered are accurate and up to date. However, LBP does not guarantee the timeliness, accuracy, completeness, reliability or content of the information and any changes that are made with respect to the same.

10. TERMS OF SPECIFIC FACILITIES

The following Facilities are proposed to be offered on the Website. However all the Facilities or all the various components / features of a Facility may not be offered. The Facilities and components / features of a Facility may be introduced in a phased manner.

Inward Remittance Facility –

Subject to the relevant regulatory approvals, terms and conditions imposed while granting the necessary approvals and other terms of this Facility, this Facility ("LBP Facility"), on it being made available, enables you to remit or send foreign currency from anywhere in the world to an account in the Philippines or send to a beneficiary in the Philippines after conversion into Philippine Pesos. LBP Facility is a technology platform for a facility that enables remitting funds from the anywhere in the world to an account in the Philippines. The Facility is also offered by Affiliates and Alliance Partners, in association with LBP, by use of LBP's web technology platform. LBP provides the technology platform for recording remittance requests, processing of payment orders, order tracking and communication. In cases when remittances are coursed through LBP Affiliate or Alliance Partner, said Affiliate or Alliance Partner is responsible for acting on the remittance requests, collecting money in foreign currency, converting it into the desired currency and remitting the funds to LBP for transmittal to the beneficiary as instructed by the remitter of funds i.e. you. The foreign exchange conversion rate shown for the calculation on the Website is only indicative to help you to arrive at an approximate exchange amount that the beneficiary will receive. For individual remitters, it does not guarantee or represent the foreign exchange conversion rate that will actually be applied to the foreign exchange sent by you (the remitter). The Facility will however confirm the actual foreign exchange conversion rate applied upon your query using your Transaction Reference Number. The concerned LBP Affiliate or Alliance Partner will be responsible for the conversion and will apply the foreign exchange conversation rates prevailing on the day of conversion, or other rates as per its discretion.

Domestic Payroll Payment Facility –

 

LBP, its Affiliates or Alliance Partners will not be responsible or liable for any changes in the time schedule for execution of your instructions or remittance / credit of funds for any reason. Nothing provided on the Website should be construed as advice of any nature and you are advised to consult professionals in this regard prior to taking any decision. Further, this Facility does not, in any way, solicit or encourage you to enter into any such transaction. LBP, its Affiliates or Alliance Partners shall not, under any circumstances, be responsible for any loss suffered due to any fraud or other actions of the Customer. Further, this Facility is offered subject to the applicable laws of any other country, including the country from which the funds are to be remitted, and it shall be your responsibility to ensure that these laws are adhered to. LBP accepts no liability whatsoever, direct or indirect for non-compliance with the laws of any country other than that of the Philippines. The mere fact that the Website can be accessed or used or any facility can be availed of in a country other than the Philippines would not mean that the laws of such country would be applicable.

LBP shall in no way be held responsible and/or be liable for any queries, errors, disputes or delays in messaging, money transmission, currency conversion, conversion rates offered, payment to the beneficiaries of the remittances or any other query, claim or dispute. LBP will, however, assist you in contacting the Affiliates or Alliance Partners to facilitate resolution of such queries, claims and disputes to the best of LBP's ability.

The above terms and conditions are in addition to the additional terms and conditions relating to the LBP Facility appearing elsewhere on this Website or otherwise now or hereafter agreed or deemed to be agreed by you.

11.      PROPRIETARY AND INTELLECTUAL PROPERTY RIGHTS

11.1.      LBP is the owner and/or authorized user of any trademark, registered trademark and/or service mark appearing on the Website, and is the copyright owner or licensee of the content and/or information on the Website including but not limited to any text, images, illustrations, audio clips, video clips and screens appearing on the Website. All rights on the Website are reserved and you may not download and/or save a copy of the Website or any part thereof including any of the screens or part thereof and/or reproduce, store it in a retrieval system or transmit it in any form or by any means - electronic, electrostatic, magnetic tape, mechanical printing, photocopying, recording or otherwise including the right of translation in any language without the express permission of LBP (except as otherwise provided on the Website or in the Terms and Conditions for any purpose) or use it in any manner that is likely to cause confusion or deception among persons or in any manner disparages or discredits LBP. However, you may print a copy of the information on this Site for your personal use or records. This Site is for your personal use. If you make other use of this Site, except as otherwise provided above, you may violate copyright and other laws of the Philippines and other countries, and may be subject to penalties. LBP, its Affiliates, Alliance Partners and/or the Service Providers do not grant any license or other authorization or use of its trademarks, registered trademarks, service marks, or other copyrightable material or other intellectual property by placing them on the Website.

12.      AUTHORITY TO LBP

You irrevocably and unconditionally authorize LBP to access all information relating to you (including personal information and information relating to access and use of the Website and Facilities by you and the transactions entered into by you), subject to the Privacy Statement, all information submitted on or via the Website